Last mile delivery and the human face of ecommerce It is arguably the single most important stage of ecommerce. Yet the last mile of delivery is often the most neglected. No matter how good you are at acquiring traffic, or how impressive your website is, or how easy it is for people to purchase, it …
How to Turn Off Double Opt-In in Klaviyo All Klaviyo accounts are set to Double Opt-In by default, with the option to disable it hidden from view. If you are on a free Klaviyo plan, you cannot change this setting. Those on paid Klaviyo plans can disable Double Opt-In, but this should be considered very …
FAQ: Is it OK to swap or acquire lists from a third party? It is surprising how frequently this still occurs. Two businesses enter some form of strategic business partnership intended for mutual benefit. This typically involves some form of gaining access to the other’s customer list. Even in scenarios where customers ‘sign up’ to …
Is it OK to swap or acquire lists from a third party? Read More »
FAQ: Can Klaviyo be used to manage DMs from Insta or Messenger? The short answer to this is ‘no’. Not at this time (October 2019). However, the Klaviyo product development team have said ‘this is an area we’re thinking about investing in, but no movement yet’. So it is likely to happen sooner or later, …
Can Klaviyo be used to manage DMs from Insta or Messenger? Read More »
FAQ: How do you change account ownership? There are two typical scenarios where you might need to transfer ownership of a Klaviyo account: You’ve purchased an ecommerce store which had an existing Klaviyo account and wish to gain access as the new owner You’re a consultant or agency who has just completed the set up …
FAQ: Can custom HTML templates be imported to Klaviyo? In short, yes they can. But there are a couple of important caveats you should be aware of: When you import any custom HTML templates into Klaviyo, you will not automatically be able to change/add/remove any of the content in the template using the built-in Drag-and-Drop …